STORE POLICY

CUSTOMER CARE

 

At Lulu's Lollies each hand-made masterpiece is a jewel - A True Work of Edible Art.

 

Our decadent chocolate treats are made from the finest ingredients and hand-crafted in the spirit of gourmet tradition. These over-the-top creations are presented with love from us to you.

 

Taste

Quality is at the foundation of everything we do.  All of our premium confections are artisan-crafted in small batches (with ingredients such as REAL Delivered at the peak of freshness, these ultra-decadent gourmet confections taste as mouth-watering good as they look.

 

Indulge

With memorable flavors and sophisticated gift assortments.  There is an option for every taste and budget in our commitment to quality, satisfaction and outstanding service.  Each flavor is as delicious as it is memorable, which is why lulu's lollies  is called the “ultimate chocolate indulgence.”

 

Detail

Our attention to detail, when it comes to all our tasty treats, as well as our fabulous Custom Dessert/Sweet Tables, is above and beyond. From the Dessert Table Linens, to the ribbons placed on each candy jar...PERFECTION!

Enjoy

Our goal is to exceed your expectations.  Our attention to detail from when your order is placed, crafted and shipped  will be get from every gift you send.

PRIVACY & SAFETY

Lulu's Lollies is  handcrafted when you order or produced in limited quantities, so in some instances, same day shipping is not available. We take enormous pride  in the product we offer and strive to deliver them in the best possible condition on the requested delivery date.

 

While there are many things we do to mitigate the risk of shipping fresh and frozen food around the country, there are unfortunately some things outside of our control like the weather and delays once the package is in the hands of FedEx, Ups or USPS. As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.

 

Lulu's Lollies is unable to guarantee time of delivery, as this is all subject to the local carrier. Most carriers will deliver packages anytime between 8am-8pm. If you are placing an order for a time-sensitive event, we recommend placing your order early and having it arrive early. A majority of our products can be frozen upon arrival to preserve freshness. In some instances due to weather or other uncontrollable events, we may have your product arrive earlier than requested to ensure that it arrives in good condition.

 

Lulu's Lollies is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters or inaccurate shipping information, and we do not require a signature for the release of package.

 

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. 

There are no returns or cancellations allowed on any orders once it has shipped.

All packages are shipped via UPS or FedEx and therefore we cannot ship to P.O. Box

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

2018 @ Lulu Lollie's @ WIX  Design